Shipping policy

How do you ship?

ThouART Records ships all domestic orders using USPS Ground Advantage or USPS Priority Mail. All orders ship out of the Greater Nashville, Tennessee area.

Will I receive tracking information?

Yes, a Shipping Confirmation with USPS Tracking is sent once your order ships.

How much does shipping cost?

We offer flat-rate shipping for all orders within the United States:

  • USPS Ground Advantage: $4.99
  • USPS Priority Mail: $7.99

Do you ship internationally?

Yes, we do ship to many countries!  Rates and shipping methods depend on your location:

How much does international shipping cost?

Canada

Orders ship via USPS First-Class Package International Service or USPS Priority Mail International.

  • First-Class Package International: $6.99
  • Priority Mail International: $9.99
  • Weight Limit: Packages over 1 pound automatically upgrade to Priority Mail International.

Other Countries

Orders ship via USPS First-Class Package International Service or USPS Priority Mail International.

  • First-Class Package International: $14.99
  • Priority Mail International: $17.99
  • Weight Limit: Packages over 1 pound automatically upgrade to Priority Mail International.

How long will it take to get my US order?

Delivery Estimates (US Orders)

  • Processing Time: Most orders ship out within 1–2 business days from purchase.
  • USPS Ground Advantage: Generally takes 3–5 business days to arrive after shipping.
  • USPS Priority Mail: Generally takes 2–3 business days to arrive after shipping.

How long will it take to get my international order?

Delivery Estimates (International Orders)

  • Processing Time: Most orders ship out within 1–3 business days from purchase.
  • USPS First-Class Package International Service: Generally takes 10–20 business days to arrive.

Tracking: Includes a USPS Customs Number for tracking purposes.

  • USPS Priority Mail International: Generally takes 6–10 business days to arrive.

Tracking: Includes a full USPS Tracking Number.

Will I have to pay a Customs Fee for my international order?

Customs, Duties, & Import Fees

  • Potential Fees: Possibly. Your country's government may charge customs duties, taxes, or other import fees before your package can be delivered or released.
  • Responsibility: These fees are determined entirely by your local government and are not under the control of ThouART Records.
  • More Information: To find out whether you may owe fees or to estimate the cost, please contact your local postal service or customs authority before placing your order.