Refund policy

Returns & Refunds

Thank you for shopping with ThouART Records. If you are not entirely satisfied with your purchase, we are here to help.

Standard Returns

  • 30-Day Window: You have 30 days from the date you receive your item to request a return.
  • Refund Type: Eligible returns will receive a full refund of the purchase price of the item.
  • Shipping Fees: Original shipping charges are non-refundable, and customers are responsible for return shipping costs.

Damaged or Defective Items

  • Replacements: If your item arrives damaged or defective, please contact us as soon as possible.
  • Our Guarantee: We will gladly send a replacement at no additional cost to you.